What’s New

New information regarding upcoming Coordination of Benefits & Recovery activities are posted as the information becomes available.  Items remain on this page for the current year and are then moved to the Archive page.

May 10, 2022 - Commercial Repayment Center Portal (CRCP) Celebrates 1 Year of “Go Paperless”

Last April, a new “Go Paperless” feature was added to the CRCP. This enhancement allows an Account Manager to opt into a paperless setting for the account. Thirty one percent of CRCP users have already opted into the paperless functionality and are enjoying the benefit of no longer dealing with paper correspondence. Instead, they can quickly and easily view all of their recovery correspondence, including demands, directly on the CRCP.

Choosing to “Go Paperless” not only reduces the amount of paper that an organization needs to handle, but it also eliminates concerns about delays in receipt that arise when the information is sent through the mail. Consider opting into “Go Paperless” and get away from all that paper. Your Account Manager and Account Designees can simply be notified by e-mail that there is new correspondence available to view in the CRCP.

Full details on the “Go Paperless” option are available in the CRCP Training Materials and CRCP User Guide or feel free to contact the CRC directly at 1-855-798-2627 (TTY/TDD: 1-855-797-2627 for the hearing and speech impaired) for additional information.

April 21, 2022 - Medicare Secondary Payer Recovery Portal (MSPRP) Go Paperless Webinar Presentation Now Available

The presentation from the April 13, 2022, MSPRP Go Paperless Webinar is now available in the Download section below.

April 20, 2022 – Important Reminder Regarding New ACH Payment Option

As previously announced, Non-Group Health Plan (NGHP) and Group Health Plan (GHP) Medicare Secondary Payer (MSP) recovery debts may now be paid using Automated Clearing House (ACH) transactions.  But as a reminder, ACH set up must be coordinated with the Commercial Repayment Center (CRC) or Benefits Coordination & Recovery Center (BCRC) prior to attempting submission of payments. Attempting to submit payment without first coordinating with the appropriate contractor will cause your payment to be rejected.

If you wish to begin using ACH, simply send an email to the appropriate email address below with “ACH Set Up” in the subject line. Be sure to include a specific point of contact with your organization for the CRC or BCRC. The CRC/BCRC will reach out directly to start the process.

Again, setting up ACH must be coordinated with the CRC or BCRC before you remit payment through ACH. Failure to do so will result in your payment being rejected.

For the CRC: Please send the e-mail to CRCACHpayments@performantcorp.com

For the BCRC: Please send the e-mail to BCRC_Finance@GDIT.com

April 4, 2022 - Updated Group Health Plan (GHP) Correspondence Cover Sheet Available

An updated GHP Correspondence Cover Sheet is now available in the Download section of the Group Health Plan Recovery page.  Please remember to use this cover sheet when sending GHP recovery related correspondence to the Commercial Repayment Center (CRC).

March 15, 2022 – CMS to Host Medicare Secondary Payer Recovery Portal (MSPRP) Webinar

CMS will be hosting a MSPRP Go Paperless Webinar on April 13, 2022. Complete information is available in the announcement in the Downloads section below.

March 8, 2022 - Updated Group Health Plan (GHP) Valid Defense Instructions Document Now Available

An updated GHP Valid Defense Instruction document  is now available in the Download section of the Group Health Plan Recovery page. 

February 16 , 2022 – New! More Options Available for Electronic Payments

Effective immediately, Non-Group Health Plan (NGHP) and Group Health Plan (GHP) Medicare Secondary Payer (MSP) recovery debts may be paid using Automated Clearing House (ACH) transactions.  This new method provides parties such as employers, plan sponsors, insurers, third party administrators, and even attorneys more convenience and efficiency by allowing payers to utilize their own existing software and accounts payable processes to submit payments electronically.  Through the new option, the debtor’s bank will submit a payment through the ACH Network.  Funds will then be sent by electronic funds transfer (EFT) to the Commercial Repayment Center (CRC) or Benefits Coordination & Recovery Center (BCRC) for processing.

Setting up ACH is easy but must be coordinated with the CRC or BCRC prior to attempting submission of payments. To begin sending payments using ACH, please send an email to the appropriate email address below with “ACH Set Up” in the subject line. Be sure to include a specific point of contact with your organization for the CRC or BCRC . The BCRC/CRC will reach out directly to get the process started.

For the CRC: Please submit an e-mail to CRCACHpayments@performantcorp.com

For the BCRC: Please submit an e-mail to BCRC_Finance@GDIT.com

 

Page Last Modified:
05/10/2022 01:38 PM