Action Plan: Got care through the Veterans Health Administration (VA)


Your situation: You got care through the Veterans Health Administration (VA)

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This action plan applies to you if:

  • You’re having issues with a medical bill you got
  • You got health care through the Department of Veteran Affairs (VA)
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Not your situation?

Answer a few questions, and we’ll get you to the right place.

Get a different action plan for your bill

We’re here to help

Contact the No Surprises Help Desk for help in over 350 languages and for information in a format that’s accessible to you. You can also ask a question online using our complaints form.

Get help in Español, Français, عربي, русский, नेपाली, and 350 other languages:  1-800-985-3059


Action Plan

Follow these steps to clear up confusion about medical bills and reduce costs.

Contact the VA if you have questions about your bill.

Call the VA, or contact them online.

You can also visit your nearest VA health center and talk with a member of the center’s revenue staff.

Find your nearest VA health center on VA.gov

Dispute your VA copayment or balance amount.

You have the right to dispute all, or part, of your VA copayment or balance amount.

To avoid late charges, you’ll need to dispute the debt within 30 days of getting your bill.

Learn how to dispute charges on VA.gov

Ask for VA financial hardship assistance.

You can ask for:

  • Debt relief for your current VA copayment debt
  • A repayment plan to pay your debt over time
  • An exemption from future copays

Look over your options on VA.gov

Still have questions? Find the answers you need in a way that works for you.

Call the No Surprises Help Desk

Get answers about the No Surprises Act. Call our Help Desk at 1-800-985-3059. We can help you in English, Spanish and over 350 other languages.

Get help

Find a patient advocate near you

Patient advocates can help you navigate the healthcare system. Work with an advocate to get the care and resources you need.

Find a patient advocate

Page Last Modified:
08/25/2026 04:01 PM