Residents' Rights & Quality of Care
Learn about the rights and protections residents in a Medicare and/or Medicaid-certified nursing homes have under federal and state law to make sure they get the care and services they need.
Learn the steps to take to report nursing home issues, such as how to file a complaint.
Find quality of care complaints examples and who to contact to make a complaint.
Learn about nursing home fraud, waste, and abuse; and common types of fraud in nursing homes. Consumers can get information about eligibility and admission criteria, resident rights, and quality of care.
Learn about the review process for "When a Medicare health plan ends pre-authorized coverage of an inpatient hospital admission, or of Skilled Nursing Facility (SNF), Home Health Agency (HHA), or Comprehensive Outpatient Rehabilitation Facility (CORF) services.