Requirements and Best Practices
About this Page
The Requirements and Best Practices webpage for the Hospice Quality Reporting Program (HQRP) provides updates about reporting requirements and best practice methods to help hospices succeed with the HQRP.
This webpage provides resources for the HQRP overall, which currently includes the Hospice Item Set (HIS), the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Hospice survey, and administrative data (Medicare claims). Specific resources available on this page include quick start documents, reference guides, and general fact sheets for all current and new providers,
In addition, the Downloads section contains quarterly update documents, which include frequently asked questions from the Hospice Quality Help Desk. Informational messages related to the HQRP are sent to hospices on a quarterly basis by Swingtech. Their latest outreach communication can be found below. Providers who would like to receive Swingtech’s quarterly emails can add or update the email addresses by sending an email to QRPHelp@swingtech.com. Be sure to include your facility name and CMS Certification Number (CCN) along with any requested updates.
To obtain the latest regulations and notices, including proposed and final rules related to the HQRP, please visit CMS’s Hospice Center webpage. For more in-depth training on the HQRP, visit the Training and Education Library.
June 22, 2021
Important Updates on the Hospice Quality Reporting Program (HQRP)
CMS sends informational messages to hospices related to the Quality Reporting Program (QRP) on a quarterly basis. Their latest outreach communication can be found in the Downloads box below. If you want to receive CMS’ quarterly emails, add, or update the email addresses to which these messages are sent by sending an email to QRPHelp@swingtech.com. Be sure to include your facility name and CMS Certification Number (CCN) along with any requested updates.
- Getting Started Review and Correct Reports_August 2019 (PDF)
- Fact Sheet CASPER QM Reports_August 2019 (PDF)
- HQRP_COVID-19 PHE_Tipsheet_July 2020 (PDF)
- HQRP COVID PR Tip Sheet_Sept_2020 (PDF)