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HQRP Requirements and Best Practices

About this Page

The Hospice Quality Reporting Program (HQRP) Requirements and Best Practices webpage provides updates regarding reporting requirements, and announcements focusing on best practice methods to help hospices be successful with HQRP requirements.

This webpage provides resources for the HQRP overall, which includes both Hospice Item Set (HIS) and Hospice Consumer Assessment of Healthcare Providers and Systems (Hospice CAHPS®) survey. Specific resources available on this page include quick start and reference guides for new providers; quarterly update documents, which include frequently asked questions from the Hospice Quality Help Desk; and other general fact sheets.

Updates

May 14, 2018

HQRP Quarterly Update document for the First Quarter of 2018 Now Available

The HQRP Quarterly Update for the first quarter (January–March) of 2018 is now available for download. This document features frequently asked questions that were received by the Hospice Quality Help Desk, as well as on the March 27th, 2018 Hospice Quality Reporting Program Webinar. It also highlights general HQRP updates and events from the first quarter and upcoming events in the second quarter of 2018.

This HQRP Quarterly Update document for the first quarter of 2018 contains information for hospice providers regarding:

  • Hospice Item Set (HIS) coding guidance, including on the Medicare Beneficiary Identifier (MBI) transition;
  • Data submission deadlines and requirements for HIS and Hospice CAHPS®;
  • Public Reporting announcements and key dates;
  • Recent and upcoming educational trainings;
  • Disaster exemptions for hospices affected by Hurricane Nate, the Northern California Wildfires and other disasters; and more

Please refer to the document titled “HQRP Quarterly Update – 1st Quarter 2018” in the “Downloads” section of this page.

February 14, 2018

New Version of CASPER QM Reports Fact Sheet  

CMS has posted an updated version of the CASPER QM Reports Fact Sheet in the Downloads section (“Fact Sheet_CASPER QM Reports_February 2018”). This new version reflects the addition of the Hospice and Palliative Care Composite Process Measure: Comprehensive Assessment at Admission (NQF #3235) to both the Hospice-Level and Patient Stay-Level CASPER QM Reports. 

February 01, 2018

HQRP Fiscal Year 2020 Requirements Fact Sheet Now Available

This fact sheet outlines specific compliance requirements for Hospice Item Set (HIS) and Consumer Assessment of Healthcare Providers and Systems (CAHPS®) for the Fiscal Year 2020 reporting year (data collection period 1/1/18 -12/31/18), to support providers in compliance with HQRP requirements.

View the FY 20 HQRP Requirements document in the Downloads section of this page.

February 01, 2018

HQRP Quarterly Update document for the Fourth Quarter of 2017 Now Available

This document features frequently asked questions that were received by the Hospice Quality Help Desk, as well as general HQRP updates and events from the fourth quarter of 2017, and upcoming events in the first quarter of 2018.

This HQRP Quarterly Update contains information for hospice providers regarding:

  • Hospice Item Set (HIS) coding guidance;
  • Data submission deadlines and requirements for HIS and Hospice CAHPS®;
  • Public Reporting announcements, including on important dates and updated guidance on correcting demographic information on Hospice Compare;
  • Disaster exemptions for hospices affected by the Northern California Wildfires and other disasters;
  • HQRP education and outreach events; and more

View the “HQRP Quarterly Update – 4th Quarter 2017” in the Downloads section of this page.

November 09, 2017

HQRP Quarterly Update document for the Third Quarter of 2017 Now Available

The HQRP Quarterly Update (formerly referred to as the HQRP Quarterly Q+A) document for the third quarter (July-September) of 2017 is now available for download. This document reflects frequently asked questions that were received by the Hospice Quality Help Desk during the third quarter of 2017, as well as general HQRP updates and events from the third quarter, and upcoming events in the fourth quarter.

This HQRP Quarterly Update document for the third quarter of 2017 contains information for hospice providers regarding:

  • Updated Hospice Item Set (HIS) coding guidance;
  • Data submission deadlines and requirements for HIS and Hospice CAHPS®;
  • Public Reporting announcements, including on important dates, footnote “e” on the Preview Reports, and how to correct demographic information through ASPEN;
  • Disaster exemptions for hospices affected by Hurricanes Harvey, Irma, and Maria;
  • HQRP education and outreach events, new and updated resources to aid HQRP compliance; and more

Please refer to the document titled “HQRP Quarterly Update – 3rd Quarter 2017” in the “Downloads” section of this page.

October 31, 2017

HQRP Quick Reference Guide now available

A Quick Reference Guide for the Hospice QRP is now available on the in the downloads section. The guide includes frequently asked questions, information on QRP help desks, and helpful links to additional resources for the Hospice QRP.

October 11, 2017

Hospice QRP APU FY 2018: Successful Facilities

As stated in the Fiscal Year 2016 Hospice Wage Index and Payment Rate Update and Hospice Quality Reporting Requirements Final Rule, CMS has published a list of Hospice providers who successfully met the reporting requirements after all reconsideration requests have been processed. This report will be updated on an annual basis. View the list in the downloads section below.

October 03, 2017

Updated and New Resources Available to Assist Hospice Providers with HQRP Compliance

To aid providers in compliance with Hospice Item Set (HIS) and Consumer Assessment of Healthcare Providers and Systems® (CAHPS®) requirements, CMS has posted the following materials in the Downloads section below. 

  • Getting Started with HQRP: This document provides detailed information on the requirements of HIS and Hospice CAHPS. It is designed especially for new providers and staff, and gives comprehensive detail on the background of each requirement, data submission deadlines, possible exemptions, and tips for compliance.
  • HQRP Program Activities Checklist: This checklist can be used as a quick reference for hospice providers, outlining a checklist of HIS and Hospice CAHPS® reporting activities and when each activity needs to be completed (e.g., annually, monthly, as needed).
  • HQRP Fiscal Year 2019 Fact Sheet: This fact sheet outlines the specific compliance requirements for HIS and CAHPS for the Fiscal Year 2019 reporting year (data collection period 1/1/17 – 12/31/17).

December 19, 2016

“Getting Started with Hospice CASPER Quality Measure (QM) Reports” Fact Sheet Now Available

A “Getting Started with Hospice CASPER Quality Measure (QM) Reports” Fact Sheet is now available in the Downloads portion of this webpage, below. Providers should review this fact sheet for more information and resources related to the two CASPER QM reports, available beginning December 18, 2016.

This fact sheet illustrates how to read and use the Hospice-Level and Patient Stay-Level QM reports. Additionally, this fact sheet provides one potential model hospices could employ to use the QM reports for quality improvement.

Hospice QRP Archives

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