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Measures Management System

Quality measures are tools that help measure or quantify healthcare processes, outcomes, patient perceptions, and organizational structure and/or systems that are associated with the ability to provide high-quality health care and/or that relate to one or more quality goals for health care. These goals include: effective, safe, efficient, patient-centered, equitable, and timely care. CMS uses quality measures in its quality improvement, public reporting, and pay-for-reporting programs for specific healthcare providers.

In response to an ever-increasing demand for quality measures, the Centers for Medicare & Medicaid Services (CMS) developed a standardized system for developing and maintaining the quality measures used in its various accountability initiatives and programs. Known as the Measures Management System (MMS), measure developers (or contractors) should follow this core set of business processes and decision criteria when developing, implementing, and maintaining quality measures.

Best practices for these processes are documented in the manual, A Blueprint for the CMS Measures Management System (the Blueprint). CMS uses the standardized processes documented in the Blueprint to ensure that the resulting measures form a coherent, transparent system for evaluating quality of care delivered to its beneficiaries.

Federal government and private stakeholders have opportunities to actively engage in MMS efforts through information sessions, call for measures, expert panels (including Patients and Caregivers), and public comment periods.

Call for Measures Page

During information gathering, measure developers search for existing or similar measures that may be available. Developers post materials on the Call for Measures page to request that suitable candidate measures be submitted for their projects.

Technical Expert Panels Page

CMS uses groups of stakeholders including patients, caregivers, and subject matter experts to provide input to measure developers on the development, selection and maintenance of measures. Calls for TEP member nominations, TEP rosters and TEP summaries are posted on the Technical Expert Panels page.

Public Comment Page

The measure development process is designed to be transparent. The public, including consumers, patients, providers, and other interested parties, are invited to provide input on measures under development. Materials are posted on the Public Comment page so people can review measure information and comment during the development process.

CMS Measures Management System (the Blueprint) Page

The most recent version of the Blueprint is available for download on the CMS Measures Management System page.