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Measures Management System

Quality measures are tools that help measure or quantify healthcare processes, outcomes, patient perceptions, and organizational structure and/or systems that are associated with the ability to provide high-quality health care and/or that relate to one or more quality goals for health care. These goals include: effective, safe, efficient, patient-centered, equitable, and timely care. CMS uses quality measures in its quality improvement, public reporting, and pay-for-reporting programs for specific healthcare providers.

In response to an ever-increasing demand for quality measures, the Centers for Medicare & Medicaid Services (CMS) developed a standardized system for developing and maintaining the quality measures used in its various accountability initiatives and programs. Known as the Measures Management System (MMS), measure developers (or contractors) should follow this core set of business processes and decision criteria when developing, implementing, and maintaining quality measures.

Best practices for these processes are documented in the manual, A Blueprint for the CMS Measures Management System (the Blueprint). CMS uses the standardized processes documented in the Blueprint to ensure that the resulting measures form a coherent, transparent system for evaluating quality of care delivered to its beneficiaries.

CMS wants you to get involved!  There are numerous opportunities to actively engage in MMS efforts, such as through information sessions, calls for measures, expert panels and public comment periods. Select the link below based on your role in healthcare to see how you can help make the measure development process better.

Call for Measures Page

During information gathering, measure developers search for existing or similar measures that may be available. Developers post materials on the Call for Measures page to request that suitable candidate measures be submitted for their projects.

Technical Expert Panels Page

CMS uses groups of stakeholders including patients, caregivers, and subject matter experts to provide input to measure developers on the development, selection and maintenance of measures. Calls for TEP member nominations, TEP rosters and TEP summaries are posted on the Technical Expert Panels page.

Public Comment Page

The measure development process is designed to be transparent. The public, including consumers, patients, providers, and other interested parties, are invited to provide input on measures under development. Materials are posted on the Public Comment page so people can review measure information and comment during the development process.

MMS Blueprint Page

CMS manages a standardized approach for developing and maintaining quality measures that are used in quality initiatives and programs. The business process and decision criteria for measure development are documented in the MMS Blueprint. The Blueprint is available for download on the MMS Blueprint page.

MMS Listserv

CMS sends out the Measures Management System (MMS) newsletter and other information through a listserv. You can subscribe on the MMS Listserv page where you will also find the archived version of past newsletters.

Additional Quality Resources

CMS manages numerous quality initiatives that are relate to measure management and the continuous improvement of health care. The Additional Quality Resources page provides a set of organized links for use in exploring and getting involved with other quality programs.