Evaluation Steps

Evaluating your program supports its continued improvement and success. A "good" program evaluation means that:

  • The results of the evaluation help your program and community.
  • The evaluation asks the right questions, so you get answers to the questions you care most about.
  • The process for evaluating makes sense for your program's budget, number of staff members, and size, and is not too costly or detailed.
  • Data is gathered in a way that is fair and prevents harm to others (for example, you ensure that community members are able to complete surveys anonymously if they would like to).
  • The data you gather and report is accurate.

Approaches to Gathering Data

Data simply means the information you collect to learn more about your program and how it is working.

The data you gather for your evaluation can include any information that will help you answer the important questions about your program. For example, you might gather information on staff turnover rates or collect opinions from the family members of people your program serves.

You can gather data in different ways. For example, to collect the family members' opinions, you might ask them to complete a short survey or to participate in a focus group to share their answers to open-ended questions about the program.

Remember that you can also use the data you collected during the needs assessment and SWOT analysis steps of program planning.

There is no single correct way to gather data. Think about what fits best with your preferences and available resources, like time and money. It is often helpful to gather different types of data to provide a diverse, broad view of the topics you want to know more about. Some common forms of data collection are given below.

Number of people in institutions compared to those receiving HCBS

Evaluation Steps

General steps for evaluating your program:

  1. Develop questions that you want your evaluation to answer, such as whether the program is meeting the planned objectives you chose during Step 1 of the LTSS Roadmap.
  2. Decide how you will gather information. Choose or create the instruments you will use to collect data.
  3. Set dates by which you want to complete certain steps, such as creating your survey. Set a date by which you want to finish the entire evaluation.
  4. Collect data that helps answer your evaluation questions. You should also refer back to data that you already collected during your needs assessment and other planning steps.
  5. Study the data, focusing on answering your evaluation questions.
  6. Write a report on your findings.
  7. Share the report with your community and stakeholders.

More about Evaluation

Below are several helpful resources to guide you in planning for and conducting your evaluation.

Page Last Modified:
06/09/2016 01:49 PM