The Plan Communications included in this section are notices from the MAPD Help Desk. The subject list included on this page contains identified categories of information. For each category, the subject of the notice, the date it was published and a brief description, is provided. Click on the subject to access the information. Documents referenced in the various communications are available in the Downloads section of the corresponding web page.
Showing 1-10 of 62 entries
| Subject | Date | Description |
|---|---|---|
| Updates to the eRPT Plan User Manual in Version 4.3 | 2021-02-18 | Starting February 22, 2021 - the Electronic Retroactive Processing Transmission (eRPT) is transitioning its user authentication mechanism from Enterprise Identity Management (EIDM) to Identity Management (IDM). |
| Real-time Beneficiary Eligibility Query (BEQ) for Medicare Advantage and Part D Plans | 2020-06-05 | Please review the memo entitled "Real-time Beneficiary Eligibility Query (BEQ) for Medicare Advantage and Part D Plans," from John Campbell (Technical Advisor, Division of Medicare Enrollment Coordination, Medicare Enrollment and Appeals Group, Center for Medicare) dated June 5, 2020, via the downloads section below. |
| MBI Plan Lookup Tool | 2020-05-19 | Please see the memorandum (MBI Lookup Tool) from Jerry Mulcahy, Director, Medicare Enrollment Appeals Group in the Downloads section below. |
| Flexibility Regarding the RPC EDV Monthly Review Process | 2020-04-09 | The Centers for Medicare & Medicaid Services (CMS) is providing flexibility regarding the Retroactive Processing Contractor’s (RPC) Enrollment Data Validation (EDV) monthly review process. |
| Important Notice Regarding End Stage Renal Disease (ESRD) Payment Cases | 2019-06-19 | In an effort to expedite the processing of ESRD payment cases, effective immediately, all Plans will be required to call into the Quality Net Help Desk to open an ESRD trouble ticket. |
| Guidance for PDP/MA/MAPDs to Correct MA-OEP Election Type Code Rejections | 2019-03-26 | Please review the memo entitled “Guidance to Correct MA-OEP Election Type Code Rejections” in the Downloads section below for information regarding recent issues within the MARx system for Plans using the MA-OEP election type. |
| Plan Communications User Guide (Version 12.0) Now Available | 2018-02-28 | The Centers for Medicare & Medicaid Services has posted a new version (version 12.0) of the Plan Communications User Guide to the MAPD Help Desk website. |
| Important Notice: CMS to re-offer the Webinar on the Release 2 functionality of the Electronic Retroactive Processing Transmission (eRPT) Application | 2014-03-26 | Please be advised that CMS is again presenting the Webinar on the Release 2 functionality of the Electronic Retroactive Processing Transmission (eRPT) Application on March 26, 2014 at 3:30 PM (ET) during the Part C & D user call. |
| Announcement of the May 2014 Software Release |
2014-03-05 | For detailed information regarding the May 2014 software release, please review the memo entitled “Announcement of the May 2014 Software Release” dated February 27, 2014 from Cheri Rice and Cathy Carter in the Downloads section below. |
| Advance Announcement of the May 2014 Software Release | 2014-01-23 | Please review the memo entitled “Advance Announcement of the May 2014 Software Release” from Cheri Rice and Cathy Carter dated January 23, 2014, in the Downloads section below for preliminary information regarding the planned release of systems changes scheduled for May 2014. |