General Resources

This page contains a dynamic list of resources that provide helpful information for agents and brokers as well as web-brokers who enroll consumers in the Health Insurance Marketplace and small employers in Small Business Health Options Program (SHOP) health insurance. This list includes guidance, regulations, newsletters, previous webinar slides, quick reference guides, and more.

Search the list below for a topic or by keyword to find resources that are relevant to your questions. Click here to return to the Agent and Broker Landing Page.

Review a list and descriptions of all agent and broker resources in one document with the January 2020 Agent and Broker Resource catalog (PDF) available in PDF format and updated quarterly.


Showing 1-10 of 120 entries
Date Topic Title Type of Resource
2021-10 Choosing a Marketplace Plan Questions to Ask Yourself When Choosing a Plan General Resources
2021-10 Help On Demand Managing Help On Demand Referrals Guidance
2021-10 Help Desks Agent and Broker Marketplace Help Desks and Call Centers General Resources
2021-10 Open Enrollment Helping Consumers Apply and Enroll in Marketplace Coverage Webinar Slides
2021-10 ICHRA Overview of New Health Reimbursement Arrangements: Part 2 Webinar Slides
2021-10 Help On Demand How to Update Your Language Selection on the Marketplace Learning Management System Tip Sheet
2021-10 Help On Demand Tips for Maximizing Your Participation in Help On Demand General Resources
2021-10 Help On Demand Help On Demand Webinar Slides
2021-10 Help On Demand Help On Demand Overview General Resources
2021-10 Registration and Training Plan Year 2022 Registration and Training for New Agents and Brokers Webinar Slides